My kitchen has become a grave yard for wasps. We have a lovely picture window overlooking the back yard, and there are at least a dozen shrivelled up wasp bodies littering the window sill.
After a bit of investigative watching I discovered the reason.
Most summer days we leave the back door open, which is beside and to the left of this large window.Wasps, presumably attracted by the smells inside the house, fly in through the open door.When they want to leave they go straight to the large window where, much to their surprise, they find a glass barrier. The rest of their short lives are spent buzzing up and
down that window, scrambling for a way out.
The odd wasp will retreat far enough back from the window to discover the open door and freedom. But mostly they are trapped and perish.
It got me thinking about problem solving.
How many times have we repeatedly bumped our nose against the glass, seeing the prize but being unable to reach it? We all do it.
It could be the moment the business owner, frustrated by an employee’s perceived inability to do the job properly, says, “Never mind, I’ll do it,” robbing the employee of his job, and adding one more thing to his over-flowing to-do list. He can see the prize—a business that can run without him—but continually hits the glass trying to reach it.
And now I turn to you. What problem has your nose pressed against the cool glass? Would a change of perspective show you an open door?
Principles of Persuassion by Shane Spark
Thursday, July 24, 2008
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